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FOR DEPARTING:
• Reserve round the clock service;
• Short parking for a car to drive a passenger to Baku VIP Lounge place of parking;
• Meeting and greeting of a passenger when entering a Baku VIP Lounge hall, as well as his personal accompaniment to the hall;
• Desk clerk services;
• Flight document check, informing passengers about visa rules of the host country, as well as warning about the carriage of articles as set forth in the air transport ban list;
• Personal accompaniment of a passenger to the check-in desk;
• Organization of registration, flight and passenger baggage checks-in;
• Offer of priority seats onboard the aircraft and assistance in a passenger accommodation;
• Passenger baggage wrap and handling;
• If required, aid and recommendations on filling in customs declaration of a passenger;
• Personal accompaniment of a passenger at aviation security check service to Customs and Border monitoring points;
• For comfort and productive pastime before departure (about 2 hours), personal accompaniment and accommodation of passengers in Baku VIP Lounge hall equipped with soft furniture and excellent interior, telephone, fax and Internet (including Wİ-Fİ), periodicals, separate room for smokers, cable television, etc.);
• Provision of passengers with meals as shown in a menu of Baku VIP Lounge hall;
• Information about the flight and timely invitation of passengers to boarding;
• Delivery of passengers from Baku VIP Lounge hall to the point of boarding, aid in delivering carry-on baggage to the ladder;
• In case of a disabled passenger, he shall be supplied with a special armchair from the entrance to Baku VIP Lounge hall to the boarding point. Also, a special assistant is to help him cruising;
• Interpreter services;
• If required, information about other services.
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FOR ARRIVING:
• Reserve round the clock service;
• Meeting a passenger at the ladder and assistance in delivering carry-on baggage to a car;
• If a passenger has a baggage, take a nameplate from a passenger and give it to a skycap for identification;
• Delivery of a passenger by car from the ladder to Baku VIP Lounge hall;
• Acceptance of baggage by a skycap from a baggage reservoir and its delivery to a desk clerk at the entrance to Baku VIP Lounge hall (from apron);
• When it comes to passenger’s visa processing, assist him in visa rules;
• For comfort and productive pastime before departure (about 2 hours), personal accompaniment and accommodation of passengers in Baku VIP Lounge hall equipped with soft furniture and excellent interior, telephone, fax and Internet (including Wİ-Fİ), periodicals, separate room for smokers, cable television, etc.);
• Provision of passengers with meals as shown in a menu of Baku VIP Lounge hall;
• Information about the flight and timely invitation of passengers to boarding;
• Delivery of passengers from Baku VIP Lounge hall to the point of boarding, aid in delivering carry-on baggage to the ladder;
• In case of a disabled passenger, he is supplied with a special armchair from entrance to Baku VIP Lounge hall to the boarding point. Also, a special assistant is provided to help him cruising;
• Interpreter services;
• If required, information about other services.
FOR SEEING-OFF/LANDING:
• Reserve round the clock service;
• A person meeting/seeing-off of a passenger when entering a Baku VIP Lounge hall, as well as his accompaniment to the hall;
• Personal accompaniment of a person meeting/seeing-off a passenger to the aviation security check service to Customs and Border monitoring points;
• Accommodation of a person meeting/seeing-off of a passenger in a Baku VIP Lounge hall equipped with soft furniture and excellent interior, telephone, fax and Internet (including Wİ-Fİ), periodicals, separate room for smokers, cable television, etc.);
• Provision of passengers with meals as shown in a menu of Baku VIP Lounge hall;
• Short parking for a car in Baku VIP Lounge place of parking;
• Provision of flight information, as well as an accompaniment of a person meeting/seeing-off before leaving the hall;
• Interpreter services.